Privacy and Policy

We care about your privacy

Last updated: June 8th, 2023

Your privacy is important to us at Voltron. We respect your privacy regarding any information we may collect from you across our website.

At Voltron - PT. Exelly Elektrik Indonesia, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Voltron - PT. Exelly Elektrik Indonesia and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Our privacy policy (“Privacy Policy”) is as set out below. This Privacy Policy applies to all users of Our services, including users of Our applications, websites, services, or products (“Applications”), unless covered by a separate privacy policy.

By ticking “Yes, I accept” on the last page, You acknowledge that You have read and understood this Privacy Policy and agree with all the provisions set out in each point under this Privacy Policy.

We, Voltron - PT Exelly Elektrik Indonesia, (hereinafter referred to as “Voltron”, “We”, “Us” or “Our” are entitled to, at any time, amend, update, and/or add to this Privacy Policy whether in part or in whole. Continuously communicating with Us, using the Applications and Our Services, or using the features in the Applications indicates Your acceptance of the amendment, update, and/or addition that We make to this Privacy Policy.

We reserve the right to, from time to time, amend, add and/or modify all or part of this Privacy Policy. Therefore, We suggest You to continuously check this Privacy Policy so that You understand each provision that We apply from time to time in this Privacy Policy.

1. Personal Data & Personal Information Collection

“Personal Data” refers to any data, information, and/or explanation in any form that may identify You, which You provide to Us from time to time or You include or deliver in, on, and/or through the Application that concerns information regarding Your identity, including but not limited to; Your full name, birth date, email address, mobile number, Your IP address, location information, device data, data relating to information on Your transaction activities on the Application, payment-related data that You registered at the time a payment transaction is done through the Application whether We get it directly or indirectly, and other data considered as Personal Data.

We collect personal information such as names, email addresses, and phone numbers when you voluntarily provide it to us through our contact forms.

2. Information Usage

The personal information we collect is used to process your queries, provide customer support, and improve our website and services. We may also use the information to send you promotional emails or newsletters through emails and any other advertising format. Any personal information may be shared for the purposes described in this Privacy Policy and with the government and regulatory bodies as required by Applicable Law.

3. Log Files

Voltron – PT. Exelly Elektrik Indonesia follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users movement on the website, and gathering demographic information.

4. Cookies and Web Beacons

Like any other website, Voltron - PT. Exelly Elektrik Indonesia uses cookies. These cookies are used to store information including visitors preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users experience by customizing our web page content based on visitors browser type and/or other information.

5. Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Voltron - PT. Exelly Elektrik Indonesia.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Voltron - EV Charging, which are sent directly to users browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Voltron - PT. Exelly Elektrik Indonesia has no access to or control over these cookies that are used by third-party advertisers.

6. Third Party Privacy Policies

The Application may contain links to third party sites. We are not liable for any collection, use, maintenance, distribution, or disclosure of Your Personal Data by such third party. Please consult the terms and conditions and privacy policies of third party sites to find out how they collect and use Your Personal Data. If you directly provide information to such sites, the privacy policy and service provisions on such sites will apply, and We are not liable for any information processing activities or privacy policy of such sites.

Voltron - PT. Exelly Elektrik Indonesia's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers respective websites.

7. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Voltron - PT. Exelly Elektrik Indonesia does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

8. Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Voltron - EV Charging. This policy is not applicable to any information collected offline or via channels other than this website.

9. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions. Your consent to this Privacy Police shall constitute as an acceptance to all of the amendments of this Privacy Policy (as may be applicable).

10. Accuracy of Personal Data

One of the reasons that we require Your Personal Data is to process Transactions. Therefore, Your Personal Data that is provided to Us must be as accurate as possible and not misleading. In addition, You must update and inform Us in the event of any update to Your Personal Data. You hereby release Us from any demands, suits, compensations, and/or claims in relation to any failure of Transaction processing on the application that is caused by the inaccuracy of Your Personal Data that You have provided to Us

11. How to Contact Us

If you have any questions regarding this Privacy Policy or you would like to obtain access and/or make corrections to Your Personal Data, please contact: